Three Feathers Pewter  |
Retail Conditions and Terms of Sale |
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Pewter is a commodity and subject to market fluctuation. Prices may change without notice. |
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We constantly have stock on-hand. Most orders are processed and shipped within one (1) week. Many go out the next work day. Depending on size of order, commitments and time of year, orders may take up to 6 to 8 weeks. |
All orders are processed on a first come first serve basis. |
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Payment: |
Prepayment or Pro-forma on initial orders. NET 30 with approved and established credit. We accept VISA, MASTERCARD and DISCOVER. All orders must be paid in U.S. (United States) Dollars. |
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There is a $25.00 fee plus any additional fees incurred by Three Feathers Pewter  for any returned checks, declined credit card charges and improper credit card chargebacks. |
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Partial payments are for approved and established accounts only and must be preapproved by Three Feathers Pewter  for each individual order. Partial payment orders must be paid in full within the NET 30 days or late fees will be enforced and account will be returned to prepayment status. |
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Sales Tax: |
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Pennsylvania residents add 6.0 % sales tax |
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Late Fee: |
A 1.5% per month service charge will be made on invoices extending past our regular NET 30 based on shipping date. Late accounts will be placed on a Prepayment basis only. Customer is responsible for collection fees, court costs and reasonable attorney fees to collect unpaid accounts. |
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Damages/Shortages: |
All claims must be made within 10 days of receipt of order. Shipping damages must be reported to the shipping company immediately with notification to Three Feathers Pewter  by mail or fax. |
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Return Policy: |
Merchandise returns must be made within 15 days of purchase / receipt of goods with prior arrangement through Three Feathers Pewter  . All taxes duties, shipping and handling are non-refundable. All custom orders are final. Customer will be charged a 10% restocking fee for all returns that are not the result of error on the part of Three Feathers Pewter  . |
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Exchange Policy: |
Merchandise exchanges must be made / addressed to and approved by Three Feathers Pewter within 15 days of purchase / receipt of goods. All taxes, duties, shipping and handling are non-refundable. Receipt / invoice is required for exchanges. |
All merchandise for exchange must be in original purchased condition. A restocking fee of 10% may apply for all merchandise for exchange not received in their original purchased condition. |
When applicable, Customer will be charged shipping and handling for all exchanges that are not the result of error on the part of Three Feathers Pewter . Customer must make sure all merchandise for exchange is well packed and insured for their full dollar amount. |
All exchanges are to be for the equal dollar amount of the original purchased merchandise. Should exchanges exceed the dollar amount of the original purchased merchandise, Customer will pre-pay the balance of the additional merchandise along with any taxes, duties, shipping and handling that may apply. |
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Shipping and Handling Charges: |
Order Total DOES NOT include the cost of shipping and handling. Shipping and handling is a separate charge that is added after the Order Total. Orders that total $20.00 and under shipping and handling is $5.00. Orders which total above $20.00 shipping and handling is 7% of total with an $9.00 minimum. Some shipping zones may exceed minimum and shipping companies used by Three Feathers Pewter may increase their prices without notice. Customers will be charged accordingly. Three Feathers Pewter  usually ships via USPS (United States Postal Service), FedEx (Federal Express) or UPS (United Parcel Service). Once order is shipped, Three Feathers Pewter  is not responsible for any delays in shipping and/or any damage and/or loss once shipping company has delivered order to destination. Three Feathers Pewter  reserves the right to send partial shipment. |
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Clean/Repair Pewter: |
Three Feathers Pewter  will clean/repair our pewter, and will, on occasion, clean/repair pewter not made by Three Feathers Pewter  . Orders for clean/repair may not be shipped to Three Feathers Pewter  without prior approval by Three Feathers Pewter  . |
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Fees are $35.00 per hour with a two (2) hour minimum and $35.00 for each additional hour. A nonrefundable deposit of $35.00 is required prior to clean/repair and balance is due upon completion of clean/repair. Three Feathers Pewter  reserves the right to refuse any clean/repair. |
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Pewter formulas vary in strengths and melting temperatures. The formula(s) pewter pieces consist of cannot be determined by the naked eye. Three Feathers Pewter  will only clean/repair pewter pieces as much as Three Feathers Pewter  determines necessary in order to limit possible damage(s). Should damage(s) occur during the clean/repair process, Three Feathers Pewter  is not liable and fees for clean/repair are still in effect. |
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Shipping/handling costs of clean/repair orders to and from Three Feathers Pewter  is the responsibility of the customer. |
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Once the customer has been notified of completion of clean/repair order, the customer has thirty (30) days to arrange to retrieve clean/repair order. This can be done in person or by shipping to the customer. Clean/repair orders that been held beyond the thirty (30) day limit will be charged a storage fee of ten percent (10%) of the total of the clean/repair order every thirty (30) days. If clean/repair order is not retrieved by the customer after six (6) months the clean/repair order will be considered abandoned and will become the property of Three Feathers Pewter  . |
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Once the customer has taken possession of clean/repair order Three Feathers Pewter  is no longer liable. |
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THANK YOU FOR YOUR INTEREST IN THREE FEATHERS PEWTER  |
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THREE FEATHERS PEWTER |
12 East Jackson Street |
Millersburg, Ohio 44654-1214 |
1-330-674-0404 phone & fax |
www.threefeatherspewter.com |